Jacksonville voted third friendliest airport in USA

Nothing beats a warm welcome or a helpful hand from staff when you’re zigzagging through airport mazes. But bump into a grumpy TSA agent or a less-than-enthusiastic staff member and suddenly your travel vibe gets a dose of unnecessary turbulence. 

In this study, we examined passenger feedback from Yelp and Google reviews about staff behavior, focusing on mentions of friendliness and rudeness at the 50 busiest U.S. airports. Using this review data, we ranked the airports showcasing where travelers can expect the friendliest staff and the most helpful service. 

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